Frequently Asked Questions
Everything you need to know about shopping with DragonStone.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garments at home for the best results.
What payment methods do you accept?
DragonStone accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.
Can I track my shipment in real-time?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking portal where you can monitor your package's journey.